Remote Desktop Windows 10 Virtual Applications AKA XP Mode
Nov19

Remote Desktop Windows 10 Virtual Applications AKA XP Mode

I recently had the task of getting an ancient application working for a client on brand new Windows 10 PC’s. Unfortunately this application is well over 15 years old, is unsupported and is mission critical to the client… oh no another one of those! The software is due to be updated but its a project which will take a couple of years to complete. Its been getting more and more difficult to run XP on old hardware especially...

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Setup Sub Domain Email on 123reg
Nov16

Setup Sub Domain Email on 123reg

Setting up a sub domain on 123reg is technically not supported as I was told by their support team. However I did find out you can setup a full subdomain and even configure its own MX records as needed. So lets say you have a domain and in our case its at2kf.co.uk and we have email setup on this domain info@at2kf.co.uk etc. Lets say you now want to setup a subdomain for some reason, uksupport.at2fk.co.uk and you wanted to use email...

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Active Directory Object Contains Other Objects. Are you sure you want to delete object and all of the objects it contains?
Aug09

Active Directory Object Contains Other Objects. Are you sure you want to delete object and all of the objects it contains?

So you try and delete a user in Active directory and get a message asking if you are sure you want to delete it and all of the objects it contains. You stop and think, what objects does it contain? This is normally caused by old Exchange 2010 attributes attached to the user account. To see what the sub objects are click on ‘View’ then ‘Users, Contacts, Groups and Computers as containers.’ from within Active...

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No Network Card After Windows Update KB4088875 and KB4103718

Another round of updates and more issues to resolve, the work of us IT administrators is never done! If you have a PC (Likely windows 7) which has suddenly dropped its network card after applying¬†KB4088875 or KB4103718 then dont worry so has everyone else ūüėČ We’ve heard some horror stories of 60 servers going offline with this one but the fix so far has been: Reinstall the network card drivers along with any missing chipset...

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This file cannot be previewed because of an error with the following previewer: Microsoft Word Previewer Outlook 2016
Apr28

This file cannot be previewed because of an error with the following previewer: Microsoft Word Previewer Outlook 2016

Trying to preview word attachments in Outlook 2016 and getting the following error message? “This file cannot be previewed because of an error with the following previewer: Microsoft Word previewer ”   I was too and here’s how I fixed it for me. 1. Open word and click on File. 2. Click Options from the menu 3. Click Trust Center then Trust Center Settings. 4. Untick ‘Enable Protected View for Outlook...

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SolarWinds MSP Backup Hyper-V or not to Hyper-V
Mar30

SolarWinds MSP Backup Hyper-V or not to Hyper-V

I recently asked if it was better to backup virtual machines at the host level using SolarWinds MSP Backup or to install it to each guest VM and backup from there. I had a few conflicting recommendations so decided to fire up and lab and try it out for myself! Here we have a Hyper-V host server called VMHOSTRECOVERY hosting two virtual servers. Server 2016 which is a domain controller and Server 2016 SQL a domain member SQL server....

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How to Move Edge Favourites to another computer or profile
Jan30

How to Move Edge Favourites to another computer or profile

Edge has been out for a while now which means eventually you need to move a users Edge favourites to another profile or computer. Its not like the good old days where you simply copied the Favourites folder from the users profile.. oh no.. First close down Edge. Locate the following folder on the source profile  ...

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MaxBackup selection size displaying incorrectly on a mac
Nov15

MaxBackup selection size displaying incorrectly on a mac

Had an interesting issue this week which had me stumped for a while. I was trying to backup a Mac using MaxBackup and the selection size kept showing more data than was available on the local hard drive. The local disk was only 70gb but when selecting everything to be backed up it was showing 2.8tb,  where were these extra files coming from? The answer and fix is pretty straight forward and its due to the mac having one or more...

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LOGICnow Take Control – Installation Failed
Aug01

LOGICnow Take Control – Installation Failed

We use LOGICnow’s RMM tool¬†along with its built in Take Control functionality its¬†an integral part of how we support our clients.¬†We had a few issues this¬†week where several servers decided to report their Take Control installation had failed. Funny that, because its been working fine on those servers so its must have been an update which triggered the failure. If you have a similar issue then follow this handy checklist to get...

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Guest Post for LOGICnow
Aug01

Guest Post for LOGICnow

Hi Everyone, LOGICnow have¬†posted one of my guest blog posts! If you use their Max Backup service take a look: https://www.logicnow.com/blog/understanding-bandwidth-throttling-backup      

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