How to Reset PowerChute Business Edition Password
Feb07

How to Reset PowerChute Business Edition Password

If you cant remember what the password to your PowerChute Business Edition control panel no problem it’s easy to reset. 1. You will need to be on version 10 or later for this to work. If you are on an earlier version then first upgrade the version installed. Simply download the latest version from here: https://www.apc.com/us/en/tools/download/software_comp.cfm?sw_sku=SFPCBE100 2. Do an in place upgrade, no restarts will be...

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How to Setup a Unifi Cloud Controller in Azure
Jan18

How to Setup a Unifi Cloud Controller in Azure

Welcome to my in depth guide to setting up a Unifi cloud controller in Azure. If you love the great value Ubiquity products offer but want centralised cloud management like you get with Meraki products then Unifi wifi points, firewalls and switches combined with a cloud controller hosted in Azure make for a killer solution especially for the MSP’s out there looking to manage a large number of sites and devices. Configuring a...

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Add Office 365 Azure AD Account To LogMeIn Control Panel To Enable Remote Access
Dec28

Add Office 365 Azure AD Account To LogMeIn Control Panel To Enable Remote Access

If you have a device which is joined to Office 365 Azure AD and you use LogMeIn to remotely connect to it. You have probably found that the user account is missing from the list of available users in the LogMeIn control panel. To fix this fire up command prompt by right clicking CMD and selecting ‘Run as Administrator’. 1. Enter the following commands, pressing enter after each: net localgroup LMIUsers /add net localgroup...

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Which Office 365 Subscriptions Do I Need for My Small Business?
Dec11

Which Office 365 Subscriptions Do I Need for My Small Business?

If you’ve landed on this page you have probably heard a bit about Office 365 or been told that you should start using it.  You may be using free email addresses which have been OK but you want more than just email. You may want shared Calendars, Shared email boxes, somewhere to store personal documents and somewhere to store documents which everyone can see and access. Maybe you also want a way to communicate with the team in...

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Remote Desktop Windows 10 Virtual Applications AKA XP Mode
Nov19

Remote Desktop Windows 10 Virtual Applications AKA XP Mode

I recently had the task of getting an ancient application working for a client on brand new Windows 10 PC’s. Unfortunately this application is well over 15 years old, is unsupported and is mission critical to the client… oh no another one of those! The software is due to be updated but its a project which will take a couple of years to complete. Its been getting more and more difficult to run XP on old hardware especially...

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Setup Sub Domain Email on 123reg
Nov16

Setup Sub Domain Email on 123reg

Setting up a sub domain on 123reg is technically not supported as I was told by their support team. However I did find out you can setup a full subdomain and even configure its own MX records as needed. So lets say you have a domain and in our case its at2kf.co.uk and we have email setup on this domain info@at2kf.co.uk etc. Lets say you now want to setup a subdomain for some reason, uksupport.at2fk.co.uk and you wanted to use email...

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Active Directory Object Contains Other Objects. Are you sure you want to delete object and all of the objects it contains?
Aug09

Active Directory Object Contains Other Objects. Are you sure you want to delete object and all of the objects it contains?

So you try and delete a user in Active directory and get a message asking if you are sure you want to delete it and all of the objects it contains. You stop and think, what objects does it contain? This is normally caused by old Exchange 2010 attributes attached to the user account. To see what the sub objects are click on ‘View’ then ‘Users, Contacts, Groups and Computers as containers.’ from within Active...

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No Network Card After Windows Update KB4088875 and KB4103718

Another round of updates and more issues to resolve, the work of us IT administrators is never done! If you have a PC (Likely windows 7) which has suddenly dropped its network card after applying KB4088875 or KB4103718 then dont worry so has everyone else 😉 We’ve heard some horror stories of 60 servers going offline with this one but the fix so far has been: Reinstall the network card drivers along with any missing chipset...

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This file cannot be previewed because of an error with the following previewer: Microsoft Word Previewer Outlook 2016
Apr28

This file cannot be previewed because of an error with the following previewer: Microsoft Word Previewer Outlook 2016

Trying to preview word attachments in Outlook 2016 and getting the following error message? “This file cannot be previewed because of an error with the following previewer: Microsoft Word previewer ”   I was too and here’s how I fixed it for me. 1. Open word and click on File. 2. Click Options from the menu 3. Click Trust Center then Trust Center Settings. 4. Untick ‘Enable Protected View for Outlook...

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SolarWinds MSP Backup Hyper-V or not to Hyper-V
Mar30

SolarWinds MSP Backup Hyper-V or not to Hyper-V

I recently asked if it was better to backup virtual machines at the host level using SolarWinds MSP Backup or to install it to each guest VM and backup from there. I had a few conflicting recommendations so decided to fire up and lab and try it out for myself! Here we have a Hyper-V host server called VMHOSTRECOVERY hosting two virtual servers. Server 2016 which is a domain controller and Server 2016 SQL a domain member SQL server....

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