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Enable the New OneDrive Client on SharePoint
Aug08

Enable the New OneDrive Client on SharePoint

Always having issues with synced SharePoint sites? constantly getting calls to the helpdesk to sort out the red circle of doom??? Get rid of OneDrive for Business and start using the new OneDrive client to sync both your personal OneDrive and your SharePoint sites. Its a much improved sync client and has some great new features coming over the next couple of months. My favourite is on-demand files which means having all of your...

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Office 365 To Do List
Jul09

Office 365 To Do List

Another great productivity tool has landed in Office 365 as a preview app Microsoft To-Do. If you are a fan of the to do and task lists then this is one for you. The app is currently in preview and must be enabled in your tenant to become active first. Once done you can install the To-Do mobile app and power though your day completing tasks like a productivity demon! Lets get started. First login to the portal as a tenant...

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Creating Forms in Office 365
Jun24

Creating Forms in Office 365

Forms is a nice looking and easy to use form and quiz builder app. You can build any number of forms you wish and share them with people internally to your business or make them available to anyone using a special web link. When people fill out the form their responses are saved and can be viewed from within the form app. You can even build tests or quizzes with ease. Create a test by entering in the test questions, select which...

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Intro to the Office 365 Planner Mobile App
Jun17

Intro to the Office 365 Planner Mobile App

If you love the Office 365 planner then prepare yourself for the mobile app, plan on the go and get stuff done! Don’t know what planner is? Check out my guide here Office 365 Planner How To Guide First install the app from your app store by searching Microsoft Planner: Android Google Play Store Apple iTunes App Store When you login you will immediately see any favorited plans you have. You cant create new plans from the mobile...

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Add a Customer Booking Page to Facebook
May20

Add a Customer Booking Page to Facebook

Link the power of your Office 365 customer booking page with the reach of your Facebook profile by adding a simple ‘Book Now’ button to your business Facebook page. Reach more customers and take more bookings in your business! If you haven’t already configured your Office 365 booking page then follow my easy guide here: Setup a customer bookings page using Office 365 Now log into the Booking portal and click on...

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Setup a Customer Bookings Page Using Office 365 Bookings
May08

Setup a Customer Bookings Page Using Office 365 Bookings

Office 365 bookings is a fantastic feature which allows you to setup a single page or set of pages where clients can book your services or time. From one location they can see a list of available services, which time slots are available and place a booking or arrange a meeting. There’s no need for you to take phone calls or play email tennis trying to arrange a time to place a booking. Your clients or customers do it themselves...

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This file cannot be previewed because of an error with the following previewer: Microsoft Word Previewer Outlook 2016
Apr28

This file cannot be previewed because of an error with the following previewer: Microsoft Word Previewer Outlook 2016

Trying to preview word attachments in Outlook 2016 and getting the following error message? “This file cannot be previewed because of an error with the following previewer: Microsoft Word previewer ”   I was too and here’s how I fixed it for me. 1. Open word and click on File. 2. Click Options from the menu 3. Click Trust Center then Trust Center Settings. 4. Untick ‘Enable Protected View for Outlook...

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Enable Office 365 Bookings For Enterprise E3 and E5 Plans
Apr14

Enable Office 365 Bookings For Enterprise E3 and E5 Plans

Want to trial Office 365 Bookings in your E3 and E5 plan? Who wouldn’t its brilliant! Unfortunately there’s still no official news on when Bookings will be made available to Enterprise plans but it is coming. Compare the Office 365 plans and see whats included here If you don’t already know its a great way for business to allow customers to book entries into different calendars. For example a hair dressers can allow...

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How to Sync an Existing Office365 Tenant into a New Active Directory Domain Using PowerShell
Mar13

How to Sync an Existing Office365 Tenant into a New Active Directory Domain Using PowerShell

If you are in a situation where you currently use Office365 with lots of users and you now need to implement an on-premises active directory domain its not all that straight forward. The sync software is not quite able to take care of this for us yet but it is getting there with it’s AD write back features. If you haven’t already then check out my post on how to perform this task manually by creating all of the accounts in...

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Office365 Secure Score
Feb26

Office365 Secure Score

Want to know just how secure your Office365 tenant is or simply want to start improving it but don’t know where to start? Then you need to take a look at the Office365 secure score portal! Head on over to https://securescore.office.com and login using an admin account. One you log in you will immediately see your current score, my test lab is 57 out of 273 which is pretty poor!  below that it shows the maximum score of 440. To...

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How to Sync an Existing Office365 Tenant into a New Active Directory Domain
Feb13

How to Sync an Existing Office365 Tenant into a New Active Directory Domain

Normally you would have a network setup in a domain and you need to migrate into Office365. Usually away from small business server or another type of email system but what do you need to do if there is no existing domain? What if you work in a workgroup and users use Office365 but now you need to setup a domain infrastructure and synchronise that local domain with Office365, what do we need to do? Well no worries let’s see how...

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Office365 How to prevent users from permanently deleting email AKA litigation hold
Jan25

Office365 How to prevent users from permanently deleting email AKA litigation hold

If you ever need to stop a user from deleting or tampering with emails for one reason or another then you need litigation hold. This is an Exchange online feature which prevents emails from being permanently deleted from the server and can be retrieved if required by anyone with the correct permissions. This could be a feature you want to enable by default for all of your users mailbox. Its not a substitute for user friendly email...

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Office365 an Introduction to StaffHub the Shift Scheduling Tool
Jan16

Office365 an Introduction to StaffHub the Shift Scheduling Tool

Microsoft have created another brilliant tool to add to their Office365 suite called StaffHub. Its a staff shift planning and scheduling tool, ideal for any business who have staff that work in shifts. Managing the weekly shifts can be a choir for team leaders and managers but this tool is so quick and easy to use its definitely worth giving it a try. If you run a call centre, bar, restaurant or on-call service then this is going to...

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Office365 An Introduction to Find Time
Jan05

Office365 An Introduction to Find Time

Do you struggle to organise meetings? Do you waste time playing email tennis with friends and colleagues? Well no more thanks to Find Time! A great little add-in which has been built specifically for Outlook and Office365. Its so easy to use, just select the times you are available to meet then send an email to people you want to meet up with. The recipients will receive a link which will open up a website displaying your list of...

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An Introduction to Office365 Teams
Dec23

An Introduction to Office365 Teams

Anyone keeping an eye on what’s going on in Office365 will know that Microsoft Teams is rolling out across tenants right now. It’s a brilliant new collaboration tool allowing groups of people to chat with each other, work on documents, keep notes and create project plans all in one place. This sounds all very familiar, right? Office365 groups and SharePoint offer most of these features in a single place. Teams goes that...

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How to Configure Office365 to Only Accept Email From a 3rd Party Spam Filter
Dec09

How to Configure Office365 to Only Accept Email From a 3rd Party Spam Filter

If you want to use a 3rd party spam filtering service rather than utilising the built in protection provided by office 365, then you need to ensure that Office365 only accepts mail from that filtering service. If you don’t it’s too easy for spam bots to bypass the filter and deliver spam messages direct into your office 365 account potentially unfiltered! Setting up is easy so lets look at the steps. Step 1: Get a list of...

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Office 365 What is Flow and how to send an SMS when you receive an email
Nov29

Office 365 What is Flow and how to send an SMS when you receive an email

Microsoft Flow is a great new addition to the Office 365 suite and if you are familiar with services such as Onesaas and Zapier then you will know what its all about. If not then flow is a way to connect different applications together which normally don’t. If you receive an email in outlook you can automatically save the attachments into a SharePoint document library. If someone signs up to your newsletter on your website and...

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Office 365 Prevent Bad Language in Email Using DLP
Nov09

Office 365 Prevent Bad Language in Email Using DLP

Get this blog post sent to you as a PDF file to read later Enter your email address and press Send Now Office 365 has some great features such as Data Loss Prevention (DLP) which is used to stop users from sending sensitive financial or medical information via email or by sharing files in SharePoint and OneDrive. Using DLP we can also do something else really cool, we can stop users using bad language in their emails. Hopefully you...

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Office365 How to Update Users Out of Office the Easy Way
Oct31

Office365 How to Update Users Out of Office the Easy Way

Get this blog post sent to you as a PDF file to read later Enter your email address and press Send Now If you’ve worked in IT for long enough you will eventually have to deal with a request to update a users out of office. This is usually because the’ve forgotten to do it themselves before going on holiday. In the dark ages it was such a chore, having to find out their password to login as them or assign permissions...

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Configure Office 365 DLP for SharePoint and OneDrive
Oct24

Configure Office 365 DLP for SharePoint and OneDrive

Get this blog post sent to you as a PDF file to read later Enter your email address and press Send Now If you want to stop users leaking sensitive financial or medial information to people outside your organisation then you need the Data Loss Prevention (DLP) of Office 365. It comes with several UK and US regulatory based rules to help protect your business from data protection issues. Users can easily accidentally or sometimes on...

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List Users Groups And Contact Email Addresses and Alias in Office 365 Using PowerShell
Oct11

List Users Groups And Contact Email Addresses and Alias in Office 365 Using PowerShell

Get this blog post sent to you as a PDF file to read later Enter your email address and press Send Now I spend most of my time administering the Exchange side of Office 365 so it pays spend some time experimenting with the commands. The more proficient you are using them the easier your job becomes especially when you need to do something a little more than the web portal is capable of. List users, groups and contacts E-Mail addresses...

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Office365 Enable Early Release and Try New Features First
Oct02

Office365 Enable Early Release and Try New Features First

Do you want to try out the latest and greatest features released in Office 365 before most others? If yes, then enable early release updates within your tenant. Test out the latest features released for public testing, assign these features to everyone or a select pilot group within your 365 tenant. Step 1: Log into the portal as a tenant admin and expand the Settings menu then click on Organization profile. Step 2: Scroll down to...

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How to Build Office365 Reports and Dashboards in Excel using REST
Sep13

How to Build Office365 Reports and Dashboards in Excel using REST

Someone asked me the other day how can I keep an eye on my users mailbox sizes. Well there are a lot of ways but I’ve been wanting to mess around with Excel and the Office365 reporting web service to create a nice dashboard. The dashboard will eventually contain lots of useful information an Office365 administrator can use to ensure the smooth running of their tenant. First I’ll add in a mailbox size report and then expand...

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Office365 Email Activity Reports
Sep05

Office365 Email Activity Reports

Office 365 recently got some new report features and one of them allows you to see how much email users have sent, received and read each day. Useful information for the team leader or management wanting to keep an eye on users who may not be performing as well as their colleagues. To view the Office 365 usage reports log into the portal and go to the admin centre as an administrator http://portal.office.com and click on the Admin...

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Office 365 MCSA Certification Exam References Guide 70-346 and 70-347
Sep02

Office 365 MCSA Certification Exam References Guide 70-346 and 70-347

Microsoft Certified Solutions Associate (MCSA) is a core skill set certification for anyone working as an IT admin using Office 365. It’s also an ideal track for young people who want to develop a sustainable and long living career in IT. Earning an MCSA Office 365 certification qualifies you for a spot as Software as a service administrator (SaaS) or a cloud administrator, who focus on managing products such as Exchange, Skype...

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How to Bulk Add Users into Office 365 using PowerShell
Aug30

How to Bulk Add Users into Office 365 using PowerShell

One of the easiest ways to import users in bulk when not using AD Connect to synchronize an on-premises Active Directory is to use a CSV file. Create a new text file and copy in the following text and save the file as users.csv. Use these entries as an example and modify them to match your own requirements. One thing to note here is that the AccountSkuId value defines the license you want to assign to the user: ENTERPRISEPREMIUM =...

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5 Things Often Forgotten while migrating to Office 365
Aug24

5 Things Often Forgotten while migrating to Office 365

Once you’ve done a few Office 365 migrations you will know of these annoying little jobs that come back to bite you. You can complete a migration and think you’ve done a good job then come Monday morning users come in and the complaints start pouring in. These are my 5 top Office 365 jobs that are often overlooked so take note and enjoy a successful migration. Re-Attaching Archive PST files I hate archive PST files but you...

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Set Passwords to Never Expire in Office 365 Using PowerShell
Aug17

Set Passwords to Never Expire in Office 365 Using PowerShell

Just don’t do it! However, there may be some cases where you are asked to break company policies and set an account to never expire. In smaller organizations this usually comes from the business owners or managers but try and resist for their own good and explain the security risks involved. When ever possible, compromise and come up with a suitable password policy for the business to use. You could set the following password...

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Office 365: Selectively Wipe a Mobile Phone
Aug14

Office 365: Selectively Wipe a Mobile Phone

Storing company information on a mobile phone carries with it some risk. Having the ability to erase all information held on a phone from the portal is a fantastic feature but what if the device belongs to the employee? Maybe they are no longer employed by your organisation and have left never to return, what do you do about your data left on the phone? You cant remotely wipe the whole phone because they will have personal pictures,...

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How to Remove Unwanted Tiles from Office 365 App Menu
Aug12

How to Remove Unwanted Tiles from Office 365 App Menu

Every now and again I get asked how can I hide unwanted apps from the Office 365 app menu for all users even before they have logged in. Well unfortunately we are rather limited at the moment but proper app management is coming, so for now we can only disable unused applications for users. One other option is to unpin tiles once you have logged in by clicking the three dots which show up when you hover over a tile. The downside to...

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How to List Users in Office 365 Using PowerShell
Aug09

How to List Users in Office 365 Using PowerShell

If you don’t know how to connect PowerShell to Office 365 then read this post first to get started: How to Connect PowerShell to Office 365 List Users The easiest way to return a list of all users is to run the Get-MsolUser cmdlet. By default, it will return only the UPN, Display name and the isLicensed attributes. Get-MsolUser User Attributes Each user contains a number of attributes defining their settings and personal...

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How to List Office 365 Subscriptions Using PowerShell
Aug05

How to List Office 365 Subscriptions Using PowerShell

Subscriptions in Office 365 define the features and services available and how many licenses you have available to issue to user accounts. Each subscription has its own Account SKU ID such as ENTERPRISEPREMIUM for E3 subscriptions. When you reference a subscription ID in PowerShell you will need to prefix it with your 365 tenant name. This is the part before your onmicrosoft.com address you chose when creating your account. Our test...

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How to Connect PowerShell to Office 365
Aug03

How to Connect PowerShell to Office 365

Required Tools In order for you to manage your Office 365 account, you will need to download and install a few tools. You can manage your account from any Windows PC, you don't need to install them to a server so can manage accounts directly from your PC or laptop. Download and install each of the following tools: Microsoft Online Services Sign-in Assistant http://www.microsoft.com/en-us/download/details.aspx?id=41950 Azure Active...

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Office 365: Remotely Wipe a Mobile Phone Which is Lost or Stolen
Aug01

Office 365: Remotely Wipe a Mobile Phone Which is Lost or Stolen

Storing company information on a mobile phone carries with it some risk. Having the ability to erase all information held on a phone from the portal is a fantastic feature. If an employee loses their phone or a device is stolen you can wipe everything from it with the click of a couple of buttons. Lets run through the instructions for remotely erasing everything from a mobile phone. Log into the Admin center and click on Resources...

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OneDrive: We can’t sync this library because the configuration created by the site administrator isn’t supported.
Jul15

OneDrive: We can’t sync this library because the configuration created by the site administrator isn’t supported.

If you’ve recently received this error then its time to upgrade your OneDrive for Business application! If you are using a click to run install from Office 365 you can run a repair install from ‘Add remove programs’. If not then simply download the latest version and upgrade the software. Download the latest version from here: https://support.microsoft.com/en-ca/kb/2903984 Run the install Wait a few minutes Enter the...

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Office 365: How to Setup Mobile Device Management for Android and Windows Devices Part 2
Jul14

Office 365: How to Setup Mobile Device Management for Android and Windows Devices Part 2

Welcome to part 2 of our guide to setting up Office 365 mobile device management (MDM). I’ve known some support companies which leave users to install and setup their devices. There are several steps to setting up a device so to save our helpdesk getting support calls from users we always run through the initial setup ourselves. This ensures everything gets setup to a minimum standard and saves you hassle later! Lets jump in and...

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Office 365: How to Setup Mobile Device Management for Android and Windows Devices Part 1
Jul07

Office 365: How to Setup Mobile Device Management for Android and Windows Devices Part 1

Step 1: Enable Mobile Device Management (MDM) Mobile device management in Office 365 is improving all the time and it’s so easy to configure a policy which makes mobile devices such as mobile phones and tablets. Just to clarify mobile devices don’t include laptops so these policies wont apply to them. Also if you are supporting Apple devices there is an extra step required to get them working correctly which we will cover...

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Office 365 Planner How To Guide
Jun17

Office 365 Planner How To Guide

Once again Microsoft have been busy adding new features into Office 365 with the Office Planner. We’ve been waiting for some nice project / task list  type functionality for a while so lets take a look and see if it will be a useful tool. Open up the App menu and click on the new planner tile. If you don’t see it then you will have to upgrade your subscription. The planner page will load into the Planner hub which is the...

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Office 365: How to brand the portal part 2
Jun10

Office 365: How to brand the portal part 2

In the lab this week we continue branding the office 356 portal by adding a colour theme, logo and banner image. Adding some of your own branding helps users feel at home when using a new system. It also helps set you apart from those admins which only do the essentials and forgets about adding the nice finishing touches to an Office 365 setup. Lets jump in! Log into the portal and go into the Admin centre and click Settings then...

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Office 365: How to brand the login page
May25

Office 365: How to brand the login page

Once you have migrated into Office 365 why not finish off a good job by applying some branding to the login page. This is often over looked or just not bothered with but makes a nice finishing touch. Lets jump into the lab and walk through how to brand the login page by adding a custom image, logo and support text. Lets get started.. Step1: Log into the portal https://portal.office.com/AdminPortal/Home as an administrator and click on...

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Office 365 Audit Log Search
Apr27

Office 365 Audit Log Search

Its Office 365 time again in the lab and this time we are going to take a look at auditing. Do you want to see which admin deleted that user account or which user accessed that file and where from? well you will find out how right now! First you need to start recording user and admin activities using the link  under Security & Compliance -> Search & investigation -> Audit log search Click Turn on to start recording...

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Office 365 Security and Compliance Center
Apr20

Office 365 Security and Compliance Center

If you’ve not logged into your Office 365 portal for a few weeks you would have missed the new Security and compliance center updates. This new area groups everything together into one place making security and compliance easier to manage. The center is broken down into the following sections Permissions Security Policies Data Management Search and Investigation Reports Service Assurance Over the next couple of weeks i’m...

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How to enable Multi-Factor Authentication in Office 365 and login using SMS or the Authenticator Mobile App
Mar22

How to enable Multi-Factor Authentication in Office 365 and login using SMS or the Authenticator Mobile App

Improve security by enabling multi factor authentication on your Office 365 tenant. Tired of overly complicated two factor authentication systems? Office 365 Multi-Factor Authentication is for you! Lets take a look at the steps involved in enabling and configuring a trial user in our demo lab. Our lab is configured as cloud only but will work equally well with AD Connect too. In our lab we will be using the Multi Factor Authentication...

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Office 365: Can’t log a support case via the portal?
Jan30

Office 365: Can’t log a support case via the portal?

Gone to log a new support case in a clients tenant and found you can’t? Trying to log a new case shows the following screen asking you to contact your partner. Chances are you’ve recently purchased licenses from a Cloud Solutions Provider(CSP). If you’re a CSP then you no longer log support requests directly from your clients portal but rather you need to setup delegated administration. If you manage your own Office...

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Office 365: Change from Exchange P1 to Small Business Premium licenses
Jan23

Office 365: Change from Exchange P1 to Small Business Premium licenses

Changing users from Exchange P1 to Small Business Premium licenses without any data loss is easy but the first time you try it can be a little scary. You have two options, when using a traditional subscription paid for on a credit card you can switch the subscription to a different plan which would also change all of the users with a licence from that plan. This is fine but if you are using CSP billing or only want to switch a few of...

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Office 365: What happens when you disable AD Connect?
Jan16

Office 365: What happens when you disable AD Connect?

Sometimes you just wonder what happens when you do something in a system. I wasn’t entirely sure what would if I disabled Active Directory synchronisation so I did it in my lab environment just to see. Why would you want to do this? More and more small businesses are decommissioning their old Small Business Servers and replacing them with a NAS box or micro server and SharePoint in 365.  A business of ten PC’s or less...

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Office 365: Using AD Connect to sync only specified user accounts
Jan04

Office 365: Using AD Connect to sync only specified user accounts

In my last post Office 365: AD Connect we walked through the setup using all of the default options. Now lets take a look at using the custom options and how to sync only selected user accounts. First why would you want to do this? I find it really useful when a client has an existing 365 setup using cloud accounts and they now want to synchronise their on-premises Active Directory user accounts with the cloud. Using this method...

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Office 365: AD Connect (DirSync Revamped)
Dec21

Office 365: AD Connect (DirSync Revamped)

If you’ve not configured Active directory to sync to Office 365 in the last few months then you probably haven’t seen the DirSync replacement ‘AD Connect’. Performing an express install is so easy its barely worth showing the process but lets do it anyway. If you prefer getting stuck into the details the Custom setup offers the ability to sync only members of a specified Active directory group to Office...

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Office 365: Where do you add the partner record when using CSP billing?
Dec15

Office 365: Where do you add the partner record when using CSP billing?

Previously we entered our Microsoft partner number by clicking on the subscription section within the clients Office 365 account. With CSP billing there are no active subscriptions listed so where do you update or add the partner record? The answer is you don’t! when you order licenses via a reseller for your client, they will enter your partner information for you. We spent a while searching for the answer to this one so I...

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Office 365: Video
Dec07

Office 365: Video

A few weeks back Office 365 Video made an appearance so I’ve been playing with it to see how we and our clients can make use of it. What is it? Office 365 Video is a new video hosting service available to everyone in your tenant allowing them to upload video files to cloud. Great for hosting training sessions, meetings or product reviews to share with colleagues or even to the public. Quick Tour Once you have logged into the...

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