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Can’t Uninstall HP Drive Encryption Software

Trying to upgrade to Windows 10 or simply want to uninstall HP Drive Encryption but can’t?

Getting the error HP Client Security Manager 8.x is required?

During a recent Windows 7 to Windows 10 upgrade I encountered this error and here is how I solved it.

Step 1:

First install the latest version of HP Client Security Manager

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98508.exe

Step 2:

Next Install the latest version of HP Drive Encryption from here

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71555.exe

Step 3:

Next Reboot

Step 4:

Now uninstall HP Drive Encryption (It will let you do it this time!) and reboot again

Job Done!

Author: Ian@SlashAdmin

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1 Comment

  1. Regarding this “Latest version of HP Drive Encryption: http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71555.exe

    This is not the latest. I have version 8.6.24.53 that came with my laptop. It’s refusing to install the version you provided because it’s older and asked that I uninstall the existing version first… Obviously I wouldn’t be on this page if I could do that…
    Do you know if there is a version later than mine?

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