Outlook 2016 Keeps Prompting for Password

Following the May Windows and Office updates we’ve seen a massive number of issues with clients losing internet connectivity and Outlook messing about. The most recent issues is where Outlook keeps prompting for a Password and it appears to happen after the user changes it and if the tenant is enabled for Multi Factor Authentication (MFA) Any clients which have exhibited this behaviour the only fix has been to implement the...

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How to Deploy Office 365 Applications From a Server Share
Apr08

How to Deploy Office 365 Applications From a Server Share

If you want to deploy Office 365 applications from a share on the network manually, by using scripting tools or just to save in internet bandwidth then you need the Office Deployment tool. There are five basic steps to using the tool for deploying Office apps: Download and install the Deployment Tool Setup a server share to deploy the apps from. Edit the configuration file to choose what files you want to install or exclude. Use the...

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Office 365 Teams – How to mention someone and link to files in chat
Feb07

Office 365 Teams – How to mention someone and link to files in chat

Teams is a great collaboration tool and allows users to work together more effectively. My visit to the Microsoft Tech Summit this month in Birmingham showed me just how much Teams is at the focus of Microsoft’s Office 365 development plans and we should all be getting familiar with this new tool. How to mention someone in chat To mention someone in a chat and bring something to their attention in their activity feed you simply...

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Office 365 Teams – How to Integrate with IT Glue
Jan27

Office 365 Teams – How to Integrate with IT Glue

Teams is a great way to share information within specific teams and we’ve been playing with it ourselves to better keep everyone in the loop with the latest updates from projects. Recently we’ve hooked up IT Glue workflows so that they post updates into teams channels. It’s been really useful to get visibility on all those things happening on the helpdesk so wanted to share with you how to set it up. In this example...

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Office 365 Teams – How to Enable 3rd Party Integrations AKA Web Hooks
Jan09

Office 365 Teams – How to Enable 3rd Party Integrations AKA Web Hooks

Teams is a great Office 365 colaboration tool and enabling 3rd party integrations is a great way to get a whole lot more from the software. To enable 3rd party integrations simply log into the Admin Centre as a global administrator https://portal.office.com/AdminPortal Browse to Settings, Services & Add-ins and click on Microsoft Teams.     Next expand the Apps section from the menu and switch on ‘Allow external...

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Office 365 Editing SharePoint Promoted Links
Dec07

Office 365 Editing SharePoint Promoted Links

If like me you tried editing a SharePoint promoted links list you have probably been going mad wondering why the edit item box is greyed out. I even opened a support case asking how to do it I was going that crazy. Unfortunately the guy on support didn’t know either and kept telling me its a permissions issue and I would have to rebuild the list using my account to get the permissions fixed. Well that wasn’t the issue so...

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Exploring The New Office 365 Email Protection and Encryption Options
Nov03

Exploring The New Office 365 Email Protection and Encryption Options

If you saw my previous post on setting up message encryption to allow users to encrypt emails containing sensitive information like me you found it a great feature but now its got even better. The new system uses Azure Information Protection (AIP) to protect emails from being viewed by external contacts to the company, stops emails from being copied or printed and allows you to send encrypted emails to external contacts simply by...

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Teams Add New Members – You Are Not Authorised
Oct10

Teams Add New Members – You Are Not Authorised

Using Teams and trying to add External contacts as members of a team? Lets see what happens. Open the menu to a team and click on Add members. Lets try and add an external contact as a member by entering their email address and clicking Add. We get an error message saying we couldn’t add member and you are not authorised. If you add a user within the tenant it works fine, what’s going on? The issue here is that only...

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Enable Office 365 Message Encryption
Sep16

Enable Office 365 Message Encryption

Message encryption is a great way to allow users to send sensitive information to people by simply adding a special word into the subject line of an email. The system will detect the special word which in my case is ‘Encrypt:’ and it will use 365 message encryption to ensure only the recipient can read its contents. When you send an encrypted email the recipient receives an email from you letting them know its encrypted...

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Enable the New OneDrive Client on SharePoint
Aug08

Enable the New OneDrive Client on SharePoint

Always having issues with synced SharePoint sites? constantly getting calls to the helpdesk to sort out the red circle of doom??? Get rid of OneDrive for Business and start using the new OneDrive client to sync both your personal OneDrive and your SharePoint sites. Its a much improved sync client and has some great new features coming over the next couple of months. My favourite is on-demand files which means having all of your...

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