Office 365: Can’t log a support case via the portal?
Jan30

Office 365: Can’t log a support case via the portal?

Gone to log a new support case in a clients tenant and found you can’t? Trying to log a new case shows the following screen asking you to contact your partner. Chances are you’ve recently purchased licenses from a Cloud Solutions Provider(CSP). If you’re a CSP then you no longer log support requests directly from your clients portal but rather you need to setup delegated administration. If you manage your own Office...

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Office 365: Change from Exchange P1 to Small Business Premium licenses
Jan23

Office 365: Change from Exchange P1 to Small Business Premium licenses

Changing users from Exchange P1 to Small Business Premium licenses without any data loss is easy but the first time you try it can be a little scary. You have two options, when using a traditional subscription paid for on a credit card you can switch the subscription to a different plan which would also change all of the users with a licence from that plan. This is fine but if you are using CSP billing or only want to switch a few of...

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Office 365: What happens when you disable AD Connect?
Jan16

Office 365: What happens when you disable AD Connect?

Sometimes you just wonder what happens when you do something in a system. I wasn’t entirely sure what would if I disabled Active Directory synchronisation so I did it in my lab environment just to see. Why would you want to do this? More and more small businesses are decommissioning their old Small Business Servers and replacing them with a NAS box or micro server and SharePoint in 365.  A business of ten PC’s or less may...

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Azure: How to filter subscriptions in the preview portal
Jan10

Azure: How to filter subscriptions in the preview portal

If you haven’t noticed yet changes are coming in the Azure portal (Appart from the constant updates). I logged in today and I was sent straight into the preview portal so I guess I had better start using it! The preview portal is Microsoft’s new look portal for Azure which has been in development for a while now. Its specifically tailored for use on touch devices but it does have some way to go before its ready but I...

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Office 365: Using AD Connect to sync only specified user accounts
Jan04

Office 365: Using AD Connect to sync only specified user accounts

In my last post Office 365: AD Connect we walked through the setup using all of the default options. Now lets take a look at using the custom options and how to sync only selected user accounts. First why would you want to do this? I find it really useful when a client has an existing 365 setup using cloud accounts and they now want to synchronise their on-premises Active Directory user accounts with the cloud. Using this method...

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